Due to the ongoing and fast changing situation with regards to CoVid-19, we are closely monitoring advice from government and will update this page with any changes to council business.

All non-essential meetings with officers and councillors will be cancelled until further notice.


09.04.20 11.15am

Helplines are now available to provide information and advice, as well as practical support to frail or vulnerable residents who need urgent assistance with essential food or household supplies, collection of medication, or who are at risk of loneliness:

• Hampshire Helpline 0333 370 4000
• Portsmouth 023 9268 8004
• Southampton 023 8083 4800
• Isle of Wight 01983 823 600

If you're concerned for someone who is at risk because of underlying health issues or they're elderly you can register them, or get them to register, on the government's Covid-19 support service https://www.gov.uk/coronavirus-extremely-vulnerable or call 0800 028 8327, to get help delivering essential supplies and any additional care they might need.

The community response during the coronavirus (COVID-19) situation has been amazing, with hundreds of individuals, groups and organisations coming forward on the ground, and through social media, to offer support.

It’s great to see the community coming together to help each other but as there is no way to validate some of these groups please exercise caution in sharing personal details with unknown people.

• Mind Charity 0300 123 3393 Text: 86463 Email: info@mind.org.uk
• Samaritans 116 123 Email: jo@samaritans.org
• The Silver Line (advice and friendship for the elderly) 0800 470 80 90 https://www.thesilverline.org.uk
• Age UK (telephone friendship service for over 60s) 0800 678 1602 https://www.ageuk.org.uk
• Hampshire Domestic Abuse Service 03300 165 112
• National Domestic Abuse Helpline 0808 2000 247
• Childline 0800 1111
• Respect Phoneline 0808 8024 040

Deaf? Non-emergency text 07781 480 999
For crime and community information https://www.hampshirealert.co.uk
Visit Neighbourhood Watch at https://www.hinwa-nw.org.uk

New Forest Voluntary Organisations Poster

06.04.20 10.40am

Although Citizens Advice New Forest has stopped all face to face services until further notice, they are still available by phone, email or webchat, and there is up to date information on the website www.citizensadvice.org.uk/

To read the poster, please follow the link New Forest Voluntary Organisations

Daily Updates From HCC

visit: https://www.hants.gov.uk/socialcareandhealth/coronavirus

Refuse & Recycling Collections

25.03.20 12.10pm

New Forest District Council are expecting severe service disruption to refuse & recycling collections over the next few days or weeks.

In anticipation of this, we recommend taking the following measures:

1. Minimise your waste, eat any leftovers

2. Appropriately wrap and freeze, until refuse collection day, any food waste which cannot be composted in your own garden

3. Wash and dry food packaging before throwing in the bin

This will minimise unpleasant odours and attraction of vermin.

Cemetery Arrangements During the Coronavirus Emergency 24.03.20 11.15am

Notes for Funeral Directors

Ringwood North by-election 19 March 2020 12:10pm

The Returning Officer at New Forest District Council, acting on advice from the Cabinet Office, has decided to SUSPEND the Ringwood North by-election until further notice.

VE Day Street Party  17 March 2020 11:10pm

Due to be held on 8th May 2020 has been CANCELLED - read more here

Carvers Clubhouse  17 March 2020 11:10pm

Café will be CLOSED from today (18/03/2020) until further notice.

The Policy & Finance Committee scheduled for 7pm on Wednesday 18th March will take place as planned.

The Staffing Committee scheduled for 6pm on Wednesday 18th March has been CANCELLED.


Ringwood Coronavirus Assistance:

A group has been set up to coordinate volunteer assistance to help people in the local area who are self-isolating.  Look out for updates in the coming days here: https://ringwood-coronavirus.org.uk/ or join the Facebook page https://www.facebook.com/groups/ringwoodcoronavirusassistance/

To speak to a volunteer, please phone 01425 542031

Latest information on services provided by New Forest District Council:


Latest information from central Government: https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response

NFDC logo

Coronavirus: Storing waste advice

Please see below for public advice on storing waste -  would be grateful for any sharing of this information you are able to do (it is on our facebook and twitter also) :

Advice on how to store your rubbish for anyone with confirmed or possible Coronavirus or if you are self-isolating (COVID-19):

  • Double bag all waste that contains tissues
  • Do not put it out for collection for at least 72 hours

Double bag: Personal waste (such as used tissues and disposable cleaning cloth) should be stored separately to other waste, put in a rubbish bag  and then put into a second bag / black sack.  This should be tied and kept separate from other waste in the room/s in which you are self-isolating.

Keep aside for at least 72 hours: Do not put it out for collection for at least 3 days. As an example, if you have filled/tied a bag on a Monday and your collection is due on a Thursday, that bag can be put out for collection on Thursday morning. However, if you have filled/tied a bag on a Monday and your collection is due on a Wednesday, you would need to hold onto that bag until your collection day the following week.

Other household waste can be disposed of as normal.

This advice is based on guidance form central government, designed to prevent transmission of the virus.